It covers sudden and unforeseeable accidents and illnesses (including COVID-19).

The insurance covers the cost of consultations, pharmacies, hospitalisation and, in general, any medical or surgical procedure related to your illness.

You must contact the assistance team, which can be contacted 7/7 and 24/24, before any expense is made in order to obtain their prior agreement.

What is not covered:

• pre-existing conditions unless an unpredictable complication
• preventive medicine and comfort care/ Examples: medical check-up, vaccination, tooth polishing, acne, psoriasis, warts…
• Plastic surgery and treatments
• Non-urgent medical cares that can wait until your home country return
• Compensation arising from pregnancy not attributable to pregnancy complications
• Costs of dental treatment as the fitting of dentures or artificial teeth 
• Costs paid without the agreement of the assistance platform