Renewing your insurance is quick and easy!
Simply log on to our website and take out a new policy, indicating your new dates of cover.
As soon as your subscription is validated, you'll receive an e-mail with a link to your policyholder area. From your policyholder area, you can access all the useful documents relating to your policy.
Please note: the new contract must follow the end date of the previous one to the exact day (if your first contract ends on 20 March, the next one must begin on 21 March).
Maximum renewal period.
You can renew your insurance for a period between one month and one year. If you wish to renew for less than three months, please contact us by e-mail or telephone.
You cannot be covered for more than 24 months (2 years).
For example, if you have already taken out a one-year policy, you can extend it by a maximum of one year. After that, the insurer will no longer cover the expenses.
Interruption between two contracts.
If you have forgotten to renew your insurance on time, there will be an interruption between your 2 contracts; a 12-day waiting period applies during which you will not be covered. This means that :
- Any pathology that appears during this waiting period will not be covered (including any resulting expenses).
- Only accident-related expenses will be covered.
This answer only relates to: Cap Adventure, Cap Student, Cap Working Holiday.